We are seeking Customer Care Representatives at our Boardman, Ohio location to provide a high level of customer support. This position is responsible for maintaining customer accounts through scheduling, handling inquiries, sales and other related duties.
As a A CCR you will play a vital role in our on-going success as you work to identify customer’s needs while maintaining superior customer service. We seek representatives with a high level of integrity who enjoy working in a fast-paced environment who enjoy helping people and take pride in what they do!
You provide the desire! We will provide the training for your success!
Interact with customers and company sales service representatives to handle a variety of functions in a professional manner.
Provide excellent customer service for a high volume of primarily routine in/outbound telephone calls
Schedule new & existing Customers
Sell pest management programs
Manage customer’s account information
Maintain accurate records
Complete credit card transactions
Strong communication and telephone skills required
Ability to multi-task and strong problem solving skills
Previous customer service experience preferred
Ability to type 35 words per minute
Expert is a drug free workplace. (drug screenings provided)