Go Expert Pest

Twitter Facebook Google+ Stumbleupon LinkedIn

Customer care careers

We are seeking Customer Care Representatives at our Boardman, Ohio location to provide a high level of customer support. This position is responsible for maintaining customer accounts through scheduling, handling inquiries, sales and other related duties.

As a A CCR you will play a vital role in our on-going success as you work to identify customer’s needs while maintaining superior customer service. We seek representatives with a high level of integrity who enjoy working in a fast-paced environment who enjoy helping people and take pride in what they do!

 You provide the desire! We will provide the training for your success!

JOB RESPONSIBILITY

  • Interact with customers and company sales service representatives to handle a variety of functions in a professional manner.
  • Provide excellent customer service for a high volume of primarily routine in/outbound telephone calls
  • Schedule new & existing Customers
  • Sell pest management programs
  • Manage customer’s account information
  • Maintain accurate records
  • Complete credit card transactions
  • Data Entry

QUALIFICATIONS

  • Strong communication and telephone skills required
  • Ability to multi-task and strong problem solving skills
  • Previous customer service experience preferred
  • Ability to type 35 words per minute
  • Expert is a drug free workplace. (drug screenings provided)
  • Clean personal background
  • High School Diploma or GED

COMPENSATION

  • Base Hourly Rate
  • Bonus Incentive Program
  • Paid Training